YOYO |
2012-12-13 14:32 |
Exchange 专家/副经理
职位职能: 系统管理员/网络管理员 技术支持/维护工程师 职位描述: Role/Responsibilities · Minimum of 2 years\' experience in Hitachi and EMC storage with deep skill of troubleshooting · Provide Storage & Backup engineering design leadership and technology innovation for all supported SAN & Backup solutions. · Maintain SAN frames, SAN Fabric and SAN/Backup related s/w and operational readiness validation of all applicable San/Backup infrastructure components. · Support issues, including owning and driving resolution of all operational incident escalations. · Set standards around SAN/Backup architecture & hardware solutions along with necessary software. · Have full ownership and complete accountability for specific areas of service delivery. · Assist in solution of all operational incident escalations. · Assist in documenting and reviewing team processes and procedures, and integrate into larger firm processes. · Participate in 7x24 On-Call Support Rotation and reviewing team processes and procedures · Participate in 7x24 On-Call Support Rotation. Knowledge · Rich Experience & Knowledge of Multiple H/w Models (EMC, NetApp, Hitachi) · Experienced in Veritas · Rich Experience of working on Windows, Unix, Linux platforms as System Admin. · Experience on Security Products Process Specific Knowledge Certified on IT Specific Process used in the Industry (ITIL, BS7799, Six Sigma etc.) Technical Skills · EMC, Hitachi (required), NetApp (optional) Soft Skills · Communication Skills. · Presentation Skills. · Vendor Co-ordination Skills. · Documentation Skills. · Ability to Lead a Team if required by the business. · Develop collaborative relationships with other domain leads · Good planning, organization, and implementation skills.
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